Returns Policy

Return & Exchange Policy

Please note: Aditi Collection does not offer refunds on any online orders. We only offer returns or exchanges under the conditions mentioned below.

How to Request a Return or Exchange

  • Raise a request via WhatsApp at +91 8591668707.
  • Message format: “Return Request for Order <Your Order ID> – [Your Full Name]”
  • Mention the reason for your return/exchange.
  • Attach clear images of the product. For defective/incorrect items, images are mandatory.
  • Ensure the product is unworn and unwashed.
  • Do not remove the original clothing tag.
  • Requests are reviewed within 24–48 hours.

Shipping the Return

  • We do not offer reverse pickup services.
  • You must courier the product to the following address:

Aditi Collection
Shop No 1, Samruddhi Heights,
Near Swami Samarth Math, Besides Godbole Store,
Cosmos Bank Lane, D L Vaidya Road,
Dadar West, Mumbai, Maharashtra – 400028

Exchange Processing Time

Once we receive the returned item in proper condition, we will process the exchange within 2–3 working days.

Exchange Guidelines

  • Exchanges are allowed within 7 days of delivery.
  • Products must be unused, unwashed, and in original condition with all tags and packaging.
  • Products received damaged must be supported with photos.
  • No return/exchange on discounted or sale items.
  • Only one exchange allowed per product. No re-exchange thereafter.

How to Pack an Exchange Parcel

  • Ensure the item is unused and packed with all original tags (if applicable).
  • Garments/fabrics without tags are still eligible for exchange.
  • Pack securely to avoid damage in transit.
  • Include your shipping label inside the parcel.

Cancellation Policy

  • Orders cannot be modified once confirmed.
  • In case of emergencies, contact us immediately to request cancellation.

Contact Us

Phone: +91 8591668707 (Tuesday – Sunday: 11 AM – 6 PM)
Email: aditicollection.mumbai@gmail.com